About our method and more.
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What method of cleaning do you use? How do you clean?
We use hot water extraction, sometimes called steam cleaning. We spray the carpet with heated water under pressure and extract the soiled water back out. We have the latest and industry leading equipment designed for cleaning carpet, upholstery, and tile and grout.
How long will it take for the carpet to dry?
The carpet will only be damp to the touch. The technician will take the time to dry the carpet as much as possible. Normally the carpet dries completely about two hours after a cleaning.
Do you move furniture?
We move most furniture. We shift the furniture out of the way, clean underneath, and put the furniture back. Very heavy items such as pianos, a chest of drawers filled with dishes, or fragile items, we can not move. When cleaning bedrooms, we normally clean the traffic areas. That means we would normally go around furniture along the walls, and clean as much carpet under the bed while it is in place.
How long will it take to complete the process of cleaning my floors?
The time it takes to complete the cleaning normally depends on how soiled the carpet is, and how much furniture needs to be moved. Normally we can complete an average sized living room, dining room, hall or stairs, in about an hour.
Will you guarantee all the stains will come out?
While we guarantee we will do our very best to get all the stains out, unfortunately, we cannot always achieve that goal. We will always inspect the carpet before the cleaning, and point out any stains we believe may be permanent. We also have safe spotters we use to remove stubborn stains.
Will cleaning my carpets cause them to get dirty again faster?
Early carpet cleaning techniques like shampooing carpets left vast amounts of residue from soap in the carpet. Soap is a magnet for dirt. After the carpet is shampooed, the carpet is left with a sticky, tacky residue that attracts dirt, and causes the carpet to re-soil prematurely. Our cleaning process leaves virtually no residue in the carpet. No matter how frequently our process is used on a carpet, it will not cause any residual soiling.